Advanced recording of VoIP calls
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SoloRecord is the next generation of call recording software, designed to work with Voice over Internet (VoIP) phone systems. SoloRecord combines three of the most sought after features - call recording, call rejection, and screen pop.
Recording calls can be useful for verifying accuracy of business and financial transactions, resolving disputes for customer service, conducting interviews or simply improving phone manner and performance
Using the caller ID of the incoming call, SoloRecord searches for the caller in Microsoft Outlook contacts, or launches custom applications to search the web or your company database. If the caller is found, the information is popped on the screen, thereby increasing your efficiency.